• Updated 3 years ago
  • Development



Education

September 2014- June 2016

General certificate of education in travel & tourism at Colbourne College

Experience

Nov 2015-Nov2017

Customer Service Representative at Your Choice Courier

I offered my services as a Driver and customer service representative at Your Choice Courier Services where I often delivered packages for customers.

Shaquille Byfield
16 Grove Road
St. Andrew, Jamaica
1 (876) 472-6182
[email protected]

OBJECTIVE
To be associated with an organization where I can utilize my skills and gain experience, while enhancing the company’s productivity and reputation.

EDUCATION
Vauxhall High School (2009-2014)
Colbourne College (2015-2017)

QUALIFICATION
Caribbean Examination Council successful in 7 CXC’s
English A III
Human and Social Biology III
Office Administration III
Principles of Business III
Social Studies III
English B IV
Information Technology IV

Colbourne College
Cambridge University general certificate of Education – Travel and Tourism Advanced Level
UK L3 National Diploma in Travel and Tourism – PENDING

WORK EXPERIENCE
Voluntary Work
Bustamante Hospital for Children – Radiology Department (4 Weeks)
Work assignment: x ray darkroom technician

Your Choice Courier Service – Customer Service Representative – October 2015 – October 2017
Prestigious online shopping network aimed at importing goods bought internationally into Jamaica. Responsibilities includes assisting customers with making purchases online, advising customers of estimated prices to import an item and delivering items for customers and to other store locations.
Advantage Communications – November 2017 – Present
Prominent outsourcing provider specialized in providing superior customer service in telecommunication. Job duties involves identifying client’s problem, guiding clients through corrective steps and resolving clients issue.

SKILLS, ATTITUDE AND ATTRIBUTES
• Ability to work in a team
• Highly motivated
• Flexible to work in any area assigned
• Virtuous analytical skills
• Excellent analytical skills
• Good time management
• Punctual

COMPUTER SKILLS
• Power Point
• Microsoft Word
• Microsoft Excel

EXTRA CURRICULA ACTIVITIES
• Volunteer at church as an Usher
• Enjoys Photography
• Adores travelling and exploring

REFERENCES

Shaquille Byfield
16 Grove Road, Kencot, St. Andrew, Jamaica
Phone: 8764726182
E-mail: [email protected]

Reference for Shaquille Byfield

Deandra Gordon
8763502984
Customer Service Rep
Your Choice Courier Service

  • Updated 3 years ago
  • Development

Education

September 2014- June 2016

General certificate of education in travel & tourism at Colbourne College

Experience

Nov 2015-Nov2017

Customer Service Representative at Your Choice Courier

I offered my services as a Driver and customer service representative at Your Choice Courier Services where I often delivered packages for customers.